Stripe Metric
Finance
Payment Method Success Rate = Successful Charges for Method / Total Charge Attempts for Method x 100
Payment Method Performance measures how each payment method captured in Stripe, such as cards by brand, digital wallets, bank debits and buy now pay later, performs across authorisation success, average transaction value and dispute frequency. It is built from the payment_method and payment_method_details fields on Stripe charges and PaymentIntents, grouped by method type. The metric turns a single blended success rate into a per-method view so you can see exactly where authorisations and revenue are won or lost.
Full guide: definition, formula, and benchmarksStripeFinancePayment Method Performance
Payment Method Performance measures how each payment method captured in Stripe, such as cards by brand, digital wallets, bank debits and buy now pay later, performs across authorisation success, average transaction value and dispute frequency. It is built from the payment_method and payment_method_details fields on Stripe charges and PaymentIntents, grouped by method type. The metric turns a single blended success rate into a per-method view so you can see exactly where authorisations and revenue are won or lost.
How to calculate payment method performance
Why payment method performance matters for Stripe users
A blended Stripe success rate hides large differences between methods. One card brand or a regional wallet can authorise far below the rest, and because Stripe reports the headline charge_success_rate as a single number, that weakness stays invisible until you split it out by payment_method_details. Each declined attempt on an underperforming method is a customer who reached checkout and still did not pay.
Breaking performance down by method tells you where to act. You can prioritise the wallets and local methods that convert best, route or retry the ones that decline often, and spot methods that carry disproportionate disputes or chargebacks before they threaten your Stripe processing standing.
Understand and act on payment method performance with KPI Tree
Sync your Stripe charges, PaymentIntents and payment method details into your warehouse and compute Payment Method Performance in KPI Tree, grouping by method type and brand. Place it in a metric tree beside charge success rate and card decline rate so a drop in a single method is traced straight back to the blended numbers it pulls down.
Assign RACI ownership to the payments or finance team that manages your Stripe configuration, with a clear responsible owner for method routing decisions. Set a weekly review cadence in KPI Tree so a method that starts to decline or attract disputes is caught early rather than at month end.
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Related Stripe metrics
Charge Success Rate
PaymentsMetric Definition
Charge Success Rate = (Successful Charges / Total Charge Attempts) × 100
Charge success rate is the percentage of payment attempts that are successfully authorised and captured. It encompasses card network approvals, 3D Secure completions, and gateway processing outcomes.
Card Decline Rate
PaymentsMetric Definition
Card Decline Rate = (Declined Card Transactions / Total Card Transaction Attempts) × 100
Card decline rate is the percentage of card payment attempts that are refused by the issuing bank or card network. It captures both soft declines, which may succeed on retry, and hard declines, which require customer action to resolve.
Average Revenue Per Transaction
PaymentsMetric Definition
Avg Revenue Per Transaction = Total Revenue / Number of Successful Transactions
Average revenue per transaction measures the mean monetary value of each successful payment processed through Stripe. It reflects pricing effectiveness and purchase behaviour across your customer base.
Chargeback Rate
PaymentsMetric Definition
Chargeback Rate = (Chargebacks / Total Transactions) × 100
Chargeback rate is the percentage of transactions that result in a customer-initiated dispute with their card issuer. Keeping this rate below card network thresholds is essential to maintaining processing privileges.
Explore payment method performance across integrations
All Stripe metrics
Average Revenue Per TransactionCharge Success RateChargeback RateCustomer Lifetime ValueDispute Resolution RateFailed Payment Recovery RateFraud Detection RateGross Payment VolumeMonthly Recurring RevenueNet RevenuePayment Method DistributionPayout Timing AnalysisRecurring vs One-Time RevenueRefund RateRevenue by CurrencyRevenue by ProductRevenue Growth RateRevenue Per CustomerSubscription Churn RateSubscription Growth RateSubscription Upgrade RateTransaction Fee AnalysisTransfer Volume AnalysisTrial Conversion RateVolume by Payment MethodCard Decline RateCohort Revenue AnalysisCustomer Acquisition CostDispute RateGross Profit MarginRepeat Customer RateAverage Revenue Per UserCAC Payback PeriodChurn RateCohort AnalysisCoupon Effectiveness AnalysisCustomer Segmentation AnalysisFailed Payment AnalysisGross Revenue RetentionInvoluntary Churn RateNet Revenue RetentionPayment Retry Success RatePayment Success RatePlan Migration AnalysisRevenue Cohort AnalysisRevenue Concentration AnalysisSeasonal Revenue PatternsSubscription Change AnalysisSubscription Renewal RateTime To First PaymentEmpower your team to understand and act on Stripe data
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