Net Revenue
Net revenue is the total payment volume minus Stripe processing fees, refunds, chargebacks, and other deductions. It represents the actual revenue retained from payment processing activity.
Stripe metric
Net Revenue = Gross Payment Volume - Fees - Refunds - Chargebacks
Net revenue is the total payment volume minus Stripe processing fees, refunds, chargebacks, and other deductions. It represents the actual revenue retained from payment processing activity.
Full guide: definition, formula, and benchmarksHow to calculate Net Revenue
Net Revenue = Gross Payment Volume - Fees - Refunds - Chargebacks
Why Net Revenue matters for Stripe users
Gross volume can be misleading if fees, refunds, and disputes consume a significant portion. Net revenue shows the true economic value of your payment operations.
Stripe users can analyse the gap between gross and net revenue to identify areas for optimisation, whether through fee negotiation, refund reduction, or chargeback prevention.
Driver
Conversion rate
Outcome · 58% contribution
Revenue
Understand and act on Net Revenue with KPI Tree
Pull Stripe balance transaction data into your warehouse and compute net revenue in KPI Tree. Build a waterfall tree from gross volume through each deduction category to net revenue.
Assign finance ownership and set alerts when the gross-to-net ratio deteriorates, indicating rising costs or increasing refunds.
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Pull metrics from Stripe directly through the Model Context Protocol.
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Related Stripe metrics Ready to add to your trees.
Gross Payment Volume
PaymentsGPV = Sum of All Successful Transaction Amounts
Gross payment volume (GPV) is the total monetary value of all transactions processed through Stripe before deducting fees, refunds, and chargebacks. It represents the overall scale of payment activity.
View metric
Refund Rate
PaymentsRefund Rate = (Refunded Transactions / Total Transactions) × 100
Refund rate is the percentage of transactions that are refunded, either fully or partially. It indicates customer satisfaction issues, product problems, or policy-related returns.
View metric
Transaction Fee Analysis
PaymentsTransaction fee analysis examines the total and per-transaction cost of payment processing, including Stripe platform fees, card network fees, and currency conversion charges. It reveals the true cost of accepting payments.
View metric
Chargeback Rate
PaymentsChargeback Rate = (Chargebacks / Total Transactions) × 100
Chargeback rate is the percentage of transactions that result in a customer-initiated dispute with their card issuer. Keeping this rate below card network thresholds is essential to maintaining processing privileges.
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All Stripe metrics
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