Cart Conversion Rate
Cart conversion rate is the percentage of visitors who add items to their cart and subsequently complete a purchase. It isolates the effectiveness of the post-browse, pre-checkout stage of the buying journey.
Shopify metric
Cart Conversion Rate = (Completed Orders / Sessions with Add-to-Cart) × 100
Cart conversion rate is the percentage of visitors who add items to their cart and subsequently complete a purchase. It isolates the effectiveness of the post-browse, pre-checkout stage of the buying journey.
Full guide: definition, formula, and benchmarksHow to calculate Cart Conversion Rate
Cart Conversion Rate = (Completed Orders / Sessions with Add-to-Cart) × 100
Why Cart Conversion Rate matters for Shopify users
Visitors who add items to their cart have demonstrated strong purchase intent. A low cart conversion rate indicates friction between product interest and purchase completion, representing recoverable revenue.
Shopify merchants can segment cart conversion by device type, product category, and traffic source to identify where the most valuable drop-off occurs and prioritise targeted interventions.
Driver
Conversion rate
Outcome · 58% contribution
Revenue
Understand and act on Cart Conversion Rate with KPI Tree
Sync Shopify analytics and order data to your warehouse and compute cart conversion in KPI Tree. Place it in a conversion funnel tree between add-to-cart rate and checkout conversion rate.
Assign growth or CRO ownership and set alerts when cart conversion drops, prompting investigation into pricing, shipping, or UX friction.
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Related Shopify metrics Ready to add to your trees.
Cart Abandonment Rate
E-commerceCart Abandonment Rate = ((Carts Created - Completed Orders) / Carts Created) × 100
Cart abandonment rate is the percentage of shopping carts created that are not converted into completed orders. It measures friction and hesitation between add-to-cart and purchase completion.
View metric
Checkout Conversion Rate
E-commerceCheckout Conversion Rate = (Completed Orders / Checkout Starts) × 100
Checkout conversion rate is the percentage of visitors who begin the checkout process and successfully complete a purchase. It isolates conversion performance at the critical final stage of the buying journey.
View metric
Store Conversion Rate
E-commerceStore Conversion Rate = (Purchasing Visitors / Total Unique Visitors) × 100
Store conversion rate is the percentage of unique visitors who complete at least one purchase. It is the broadest measure of how effectively your store converts browsing traffic into paying customers.
View metric
Average Order Value
E-commerceAOV = Total Revenue / Number of Orders
Average order value (AOV) is the mean monetary value of each completed order. It captures the combined effect of pricing, bundling, upselling, and promotional strategies on basket size.
View metricExplore Cart Conversion Rate across integrations
All Shopify metrics
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