User Acquisition Cost
User acquisition cost measures the average cost to acquire a new user to your website by combining Google Analytics traffic data with marketing spend data. It calculates the cost per new visitor or per converting user across channels to evaluate acquisition efficiency.
Google Analytics metric
User Acquisition Cost = Total Marketing Spend / New Users Acquired
User acquisition cost measures the average cost to acquire a new user to your website by combining Google Analytics traffic data with marketing spend data. It calculates the cost per new visitor or per converting user across channels to evaluate acquisition efficiency.
Full guide: definition, formula, and benchmarksHow to calculate User Acquisition Cost
User Acquisition Cost = Total Marketing Spend / New Users Acquired
Why User Acquisition Cost matters for Google Analytics users
Knowing how much traffic you get is useful. Knowing how much you pay for each visitor is essential. User acquisition cost varies dramatically by channel, campaign, and audience - and understanding these differences determines how you allocate your marketing budget.
Mapping acquisition cost into your metric tree alongside conversion and revenue metrics reveals the true cost of each customer. Channels that appear expensive on a cost-per-visitor basis may be cheap on a cost-per-conversion basis, and vice versa.
Driver
Conversion rate
Outcome · 58% contribution
Revenue
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Assign RACI ownership to your marketing director. Set alerts when acquisition costs exceed target thresholds and track optimisation actions aimed at improving cost efficiency per channel.
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