Granola Metric
Meeting Intelligence
Note Quality Score evaluates the completeness and usefulness of Granola's AI-generated meeting notes by assessing factors such as action item capture rate, decision documentation, key discussion point coverage, and participant attribution accuracy. High-quality notes serve as reliable records of what was discussed and decided.
GranolaMeeting IntelligenceNote Quality Score
Note Quality Score evaluates the completeness and usefulness of Granola's AI-generated meeting notes by assessing factors such as action item capture rate, decision documentation, key discussion point coverage, and participant attribution accuracy. High-quality notes serve as reliable records of what was discussed and decided.
Why note quality score matters for Granola users
Meeting notes are the persistent output of an ephemeral event. Poor-quality notes mean that decisions are forgotten, action items are missed, and new team members cannot catch up on past context. Quality notes transform meetings into searchable organisational memory.
For Granola users, note quality scores provide feedback on both AI performance and meeting structure. Meetings with clear agendas and structured discussions produce better notes. Low quality scores may indicate that meetings need better facilitation as much as better AI.
Understand and act on note quality score with KPI Tree
Assess note quality from Granola outputs using completeness and accuracy criteria in your warehouse. Model quality scores in KPI Tree and link them to knowledge transfer effectiveness and meeting follow-up rate.
Assign RACI ownership to the meeting intelligence lead and use quality scores to refine Granola configuration and improve meeting facilitation practices.
Get started with your Granola data
Connect your existing warehouse where Granola data already lands.
Our professional services team can build you turn-key AI foundations in a matter of weeks. Data warehouse on Snowflake/BigQuery, ELT with Fivetran, all modelled in dbt with a semantic layer.
Related Granola metrics
Knowledge Transfer Effectiveness
Meeting IntelligenceMetric Definition
Knowledge Transfer Effectiveness measures how successfully meetings disseminate information to participants and non-participants alike. It evaluates note quality, transcript sharing rates, follow-up documentation, and whether meeting outcomes reach everyone who needs them - not just those who attended.
Meeting Follow-Up Rate
Meeting IntelligenceMetric Definition
Follow-Up Rate = Meetings with Post-Meeting Actions / Total Meetings × 100
Meeting Follow-Up Rate measures the percentage of meetings followed by post-meeting actions such as sharing notes, distributing transcripts, updating tasks in project management tools, or sending summary communications. It indicates whether meetings produce persistent outputs or evaporate after the call ends.
Meeting Preparation Score
Meeting IntelligenceMetric Definition
Meeting Preparation Score evaluates how well-prepared meetings are by assessing factors such as agenda availability, pre-read distribution, supporting material quality, and participant readiness. Well-prepared meetings are consistently more productive, shorter, and better received than ad hoc gatherings.
Action Item Completion Rate
Meeting IntelligenceMetric Definition
Completion Rate = Completed Action Items / Total Action Items Assigned × 100
Action Item Completion Rate measures the percentage of action items captured during Granola-recorded meetings that are completed within their assigned timeframe. It is the most direct measure of whether meetings produce results or merely consume time.
All Granola metrics
Action Item Completion RateAction Item Distribution BalanceAction Item VelocityConversation Topic AnalysisCross-Team Collaboration RateDecision Velocity TrackingKnowledge Transfer EffectivenessMeeting Attendance RateMeeting Cadence OptimisationMeeting Conflict Resolution RateMeeting Cost per OutcomeMeeting Duration AnalysisMeeting Follow-Up RateMeeting Frequency RateMeeting Outcome EffectivenessMeeting Preparation ScoreMeeting ROI AnalysisMeeting Sentiment AnalysisMeeting Tag Frequency AnalysisParticipant Engagement ScoreParticipant Network AnalysisParticipant Speaking Time DistributionRecurring Meeting Efficiency TrendsTranscript Keyword TrendingEmpower your team to understand and act on Granola data
Map what drives your metrics, measure progress at any grain, prove what works statistically, and deliver personalised action plans to every team member.
