KPI Tree

PostHog Metric

Product Analytics

Conversion Rate = (Users Completing Action / Total Users in Cohort) x 100

Conversion rate in PostHog measures the percentage of users who complete a defined conversion action - such as signing up, activating a feature, upgrading to a paid plan, or completing a key workflow. It quantifies how effectively your product converts users at each stage of the journey.

Full guide: definition, formula, and benchmarks
PostHogProduct Analytics

Conversion Rate

Conversion rate in PostHog measures the percentage of users who complete a defined conversion action - such as signing up, activating a feature, upgrading to a paid plan, or completing a key workflow. It quantifies how effectively your product converts users at each stage of the journey.

How to calculate conversion rate

Conversion Rate = (Users Completing Action / Total Users in Cohort) x 100

Why conversion rate matters for PostHog users

Conversion rate is the metric that connects product usage to business outcomes. High daily active users with low conversion to paid plans suggests a product that people use but do not value enough to pay for. Understanding where conversions break is essential for revenue growth.

Positioning conversion rate in your metric tree between engagement and revenue metrics reveals whether growth is constrained by acquisition, activation, or monetisation. Each bottleneck requires a fundamentally different response.

Understand and act on conversion rate with KPI Tree

KPI Tree syncs conversion data from your warehouse and tracks rates per funnel step, user segment, and acquisition source. Position conversion rate as a pivotal metric in your growth tree.

Assign RACI ownership to your product manager or growth lead. Set alerts when conversion rates decline and track product changes, pricing adjustments, and onboarding improvements against their conversion impact.

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MCP

Pull metrics from PostHog directly through the Model Context Protocol.

Data Warehouse
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Connect your existing warehouse where PostHog data already lands.

Professional Services
FivetranSnowflakedbt

Our professional services team can build you turn-key AI foundations in a matter of weeks. Data warehouse on Snowflake/BigQuery, ELT with Fivetran, all modelled in dbt with a semantic layer.

Related PostHog metrics

Funnel Conversion Analysis

Product Analytics

Metric Definition

Funnel conversion analysis tracks user progression through defined multi-step journeys in PostHog - from initial action through intermediate steps to final conversion. It measures the conversion rate at each step and identifies where the largest opportunities for improvement exist.

View metric

User Activation Rate

Product Analytics

Metric Definition

Activation Rate = (Users Completing Activation Actions / Total New Signups) x 100

User activation rate measures the percentage of new signups who complete a defined set of activation actions in PostHog within a specified timeframe. Activation actions typically represent the behaviours that correlate with long-term retention, such as completing onboarding, creating a first project, or inviting a colleague.

View metric

Goal Completion Rate

Product Analytics

Metric Definition

Goal Completion Rate = (Users Completing Goal / Total Users in Cohort) x 100

Goal completion rate measures the percentage of PostHog users who achieve a predefined product objective - such as completing onboarding, creating their first project, inviting a team member, or reaching a usage milestone. It quantifies how effectively your product guides users toward its intended value.

View metric

Feature Adoption Rate

Product Analytics

Metric Definition

Feature Adoption Rate = (Users Who Used Feature / Total Eligible Users) x 100

Feature adoption rate measures the percentage of eligible users who have used a specific feature within a defined period after its release or their first login. It quantifies how effectively your product introduces users to new and existing capabilities.

View metric

Time to First Value

Product Analytics

Metric Definition

Time to first value measures the duration between a user's first interaction with your product and the moment they complete a defined value-delivering action - their "aha moment" - as tracked in PostHog. It quantifies how quickly your product demonstrates its worth to new users.

View metric

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