KPI Tree

Klaviyo Metric

Email Marketing

Event-triggered flow performance measures the engagement, conversion, and revenue outcomes of Klaviyo flows triggered by customer behaviour events - such as browse abandonment, cart abandonment, post-purchase, and winback triggers. It evaluates how effectively your automated responses capitalise on behavioural signals.

KlaviyoEmail Marketing

Event-Triggered Flow Performance

Event-triggered flow performance measures the engagement, conversion, and revenue outcomes of Klaviyo flows triggered by customer behaviour events - such as browse abandonment, cart abandonment, post-purchase, and winback triggers. It evaluates how effectively your automated responses capitalise on behavioural signals.

Why event-triggered flow performance matters for Klaviyo users

Event-triggered flows typically outperform campaigns because they reach customers at moments of demonstrated intent. But not all triggers perform equally. A browse abandonment trigger may fire too aggressively, annoying customers who were casually browsing, while a post-purchase flow may miss the optimal timing window.

Mapping triggered flow performance in your metric tree reveals which behavioural signals are worth automating and which trigger conditions produce the best outcomes. This optimises your automation architecture around proven behavioural patterns.

Understand and act on event-triggered flow performance with KPI Tree

KPI Tree connects event-triggered flow data from your warehouse and maps engagement and revenue metrics per trigger type. Compare flows by conversion rate, revenue per recipient, and ROI.

Assign RACI ownership to your marketing automation specialist. Set alerts when triggered flow performance declines and track changes to trigger conditions, timing, and content.

Get started with your Klaviyo data

Query using MCP
MCP

Pull metrics from Klaviyo directly through the Model Context Protocol.

Data Warehouse
SnowflakeBigQueryDatabricksRedshift

Connect your existing warehouse where Klaviyo data already lands.

Professional Services
FivetranSnowflakedbt

Our professional services team can build you turn-key AI foundations in a matter of weeks. Data warehouse on Snowflake/BigQuery, ELT with Fivetran, all modelled in dbt with a semantic layer.

Related Klaviyo metrics

Flow Conversion Rate

Email Marketing

Metric Definition

Flow Conversion Rate = (Flow Conversions / Flow Recipients) x 100

Flow conversion rate measures the percentage of recipients who enter a Klaviyo automated flow and subsequently complete the desired conversion action - such as a purchase, signup, or re-engagement. It quantifies how effectively your automated sequences drive their intended outcomes.

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Abandoned Cart Recovery Rate

Email Marketing

Metric Definition

Cart Recovery Rate = (Recovered Carts / Total Abandoned Carts) x 100

Abandoned cart recovery rate measures the percentage of shoppers who abandon their cart but subsequently complete a purchase after receiving a Klaviyo cart abandonment flow. It quantifies the direct revenue impact of your automated recovery messaging and the effectiveness of your abandonment strategy.

View metric

Customer Journey Flow Analysis

Email Marketing

Metric Definition

Customer journey flow analysis maps how Klaviyo subscribers progress through interconnected automated flows - from welcome series through post-purchase nurture to loyalty and winback sequences. It evaluates whether the overall flow architecture effectively guides customers through their lifecycle.

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Email Revenue Attribution

Email Marketing

Metric Definition

Email revenue attribution measures the total revenue attributed to Klaviyo email and SMS campaigns and flows within a defined attribution window. It quantifies the direct revenue contribution of your email programme and tracks how that contribution changes over time.

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Click-Through Rate

Email Marketing

Metric Definition

Click-Through Rate = (Unique Clicks / Emails Delivered) x 100

Click-through rate measures the percentage of delivered Klaviyo emails where the recipient clicked at least one link. It indicates how effectively your email content and calls to action drive recipients to take the next step in their customer journey.

View metric

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