Klaviyo Metric
Email Marketing
Email engagement scoring assigns a composite score to each Klaviyo subscriber based on their open, click, purchase, and recency patterns. It provides a unified view of subscriber engagement that goes beyond any single metric to identify highly engaged, at-risk, and disengaged subscribers.
KlaviyoEmail MarketingEmail Engagement Scoring
Email engagement scoring assigns a composite score to each Klaviyo subscriber based on their open, click, purchase, and recency patterns. It provides a unified view of subscriber engagement that goes beyond any single metric to identify highly engaged, at-risk, and disengaged subscribers.
Why email engagement scoring matters for Klaviyo users
Individual engagement metrics tell incomplete stories. A subscriber who opens every email but never clicks is fundamentally different from one who rarely opens but purchases when they do. Engagement scoring combines these signals into a single actionable health indicator.
Tracking engagement scores in your metric tree reveals how overall subscriber health connects to revenue outcomes. Score distribution trends serve as early warning indicators for list health issues, enabling proactive intervention before disengagement spreads.
Understand and act on email engagement scoring with KPI Tree
KPI Tree calculates composite engagement scores from your warehouse data, combining open, click, purchase, and recency signals. Position scores in your subscriber health tree.
Assign RACI ownership to your email marketing manager. Set alerts when average engagement scores decline across key segments and track re-engagement actions for at-risk subscriber populations.
Get started with your Klaviyo data
MCPPull metrics from Klaviyo directly through the Model Context Protocol.
Connect your existing warehouse where Klaviyo data already lands.
Our professional services team can build you turn-key AI foundations in a matter of weeks. Data warehouse on Snowflake/BigQuery, ELT with Fivetran, all modelled in dbt with a semantic layer.
Related Klaviyo metrics
Email Open Rate
Email MarketingMetric Definition
Open Rate = (Unique Opens / Emails Delivered) x 100
Email open rate measures the percentage of delivered Klaviyo emails that were opened by recipients. While affected by Apple Mail Privacy Protection and other privacy features, it remains a useful directional indicator of subject line effectiveness, sender reputation, and brand affinity when tracked consistently.
Click-Through Rate
Email MarketingMetric Definition
Click-Through Rate = (Unique Clicks / Emails Delivered) x 100
Click-through rate measures the percentage of delivered Klaviyo emails where the recipient clicked at least one link. It indicates how effectively your email content and calls to action drive recipients to take the next step in their customer journey.
Email List Health Score
Email MarketingMetric Definition
Email list health score is a composite metric combining Klaviyo list growth rate, engagement distribution, bounce rate, complaint rate, and unsubscribe rate to produce a single indicator of overall list quality. It assesses whether your subscriber base is growing, engaged, and deliverable.
Unsubscribe Rate
Email MarketingMetric Definition
Unsubscribe Rate = (Unsubscribes / Emails Delivered) x 100
Unsubscribe rate measures the percentage of Klaviyo email recipients who opt out of future communications after receiving a message. It serves as a direct indicator of message relevance, frequency appropriateness, and the overall health of the relationship between your brand and its subscribers.
Email Engagement Cohort Analysis
Email MarketingMetric Definition
Email engagement cohort analysis groups Klaviyo subscribers by their signup date or acquisition source and tracks how their engagement evolves over time. It reveals whether newer cohorts engage as well as older ones and how quickly engagement decays after initial subscription.
All Klaviyo metrics
Abandoned Cart Recovery RateCampaign Performance ComparisonClick-Through RateCoupon Redemption RateCross-Sell Email EffectivenessCustomer Journey Flow AnalysisCustomer Lifetime Value (Email)Email Attribution AnalysisEmail Deliverability RateEmail Engagement Cohort AnalysisEmail Frequency OptimisationEmail List Health ScoreEmail Open RateEmail Revenue AttributionEmail ROIEvent-Triggered Flow PerformanceFlow Conversion RateForm Conversion RateList Growth RateProfile Enrichment RateRepeat Purchase Rate (Email)Segment Performance AnalysisTemplate Performance OptimisationUnsubscribe RateEmpower your team to understand and act on Klaviyo data
Map what drives your metrics, measure progress at any grain, prove what works statistically, and deliver personalised action plans to every team member.
