JiraIssue TrackingBlocked Time Percentage
Blocked Time Percentage calculates the proportion of an issue's total cycle time spent in a blocked or impeded state in Jira. It quantifies how much delivery time is consumed by waiting rather than active work.
Jira metric
Blocked Time Percentage = (Time in Blocked State / Total Cycle Time) × 100
Blocked Time Percentage calculates the proportion of an issue's total cycle time spent in a blocked or impeded state in Jira. It quantifies how much delivery time is consumed by waiting rather than active work.
Full guide: definition, formula, and benchmarksHow to calculate Blocked Time Percentage
Blocked Time Percentage = (Time in Blocked State / Total Cycle Time) × 100
Why Blocked Time Percentage matters for Jira users
Blocked time is pure waste in the delivery process. Every hour an issue sits blocked extends its cycle time without adding value. High blocked time percentages reveal systemic impediments such as approval bottlenecks, cross-team dependencies, or environment availability issues.
For Jira teams, tracking blocked time surfaces the root causes of delivery delays that are not visible in simple throughput metrics. It provides the evidence needed to justify investment in removing organisational impediments.
Driver
Conversion rate
Outcome · 58% contribution
Revenue
Understand and act on Blocked Time Percentage with KPI Tree
KPI Tree calculates blocked time from Jira status transition data in your warehouse. Position this metric in your flow efficiency tree alongside cycle time and lead time.
Assign RACI ownership to scrum masters for impediment resolution. Set alerts when blocked time percentages exceed team targets, triggering immediate investigation.
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Related Jira metrics Ready to add to your trees.
Cycle Time
Issue TrackingCycle Time = Done Date − In Progress Date
Cycle Time measures the elapsed time from when work actively begins on a Jira issue (typically moving to "In Progress") to when it is marked done. It captures the actual working duration, excluding backlog waiting time, and is a key indicator of process efficiency.
View metricFlow Efficiency
Issue TrackingFlow Efficiency = (Active Work Time / Total Cycle Time) × 100
Flow Efficiency measures the ratio of active work time to total cycle time for Jira issues. It reveals what percentage of an issue's lifecycle is spent in value-adding states versus waiting states such as review queues, approvals, or blocked status.
View metricLead Time
Issue TrackingLead Time = Resolution Date − Creation Date
Lead Time measures the total elapsed time from when a Jira issue is created to when it is resolved. Unlike cycle time, lead time includes the time an issue spends waiting in the backlog before work begins, providing a customer-centric view of delivery speed.
View metricCross-Team Dependency Analysis
Issue TrackingCross-Team Dependency Analysis maps the network of issue links, blockers, and handoffs between different Jira projects and teams. It quantifies how often teams depend on each other and measures the impact of those dependencies on delivery timelines.
View metricExplore Blocked Time Percentage across integrations
All Jira metrics
Backlog Health AnalysisCode Review Cycle TimeComponent Quality TrendsCross-Team Dependency AnalysisCycle TimeDefect DensityEpic Progress TrackingEscalation Pattern AnalysisFlow EfficiencyIssue Age DistributionIssue Resolution RateLead TimePriority Distribution AnalysisRelease Burnup AnalysisSprint Burndown AnalysisSprint Commitment AccuracySprint Goal Achievement RateSprint VelocityStory Point Estimation AccuracyTeam Capacity UtilisationTeam Collaboration IndexTechnical Debt RatioUser Productivity AnalysisVersion Release Success RateWorklog AccuracyEmpower your team to understand and act on Jira data
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