Ramp Metric
Expense Management
Reimbursement Time = Average (Payment Date - Submission Date)
Employee reimbursement time measures the average number of days between expense submission and reimbursement payment. It reflects the efficiency of the expense review, approval, and payment process.
Full guide: definition, formula, and benchmarksRampExpense ManagementEmployee Reimbursement Time
Employee reimbursement time measures the average number of days between expense submission and reimbursement payment. It reflects the efficiency of the expense review, approval, and payment process.
How to calculate employee reimbursement time
Why employee reimbursement time matters for Ramp users
Slow reimbursements frustrate employees and can create genuine financial hardship, particularly for frequent travellers. Fast reimbursement demonstrates respect for employees and encourages timely expense reporting.
Ramp users can reduce reimbursement time by shifting more spend to corporate cards, but tracking this metric ensures out-of-pocket expenses are still handled promptly.
Understand and act on employee reimbursement time with KPI Tree
Connect Ramp reimbursement data to KPI Tree via your warehouse. Place reimbursement time in an employee experience tree alongside approval cycle time and receipt compliance.
Assign finance operations ownership and set SLA alerts when reimbursement time exceeds your target, ensuring no employee waits excessively.
Get started with your Ramp data
Connect your existing warehouse where Ramp data already lands.
Our professional services team can build you turn-key AI foundations in a matter of weeks. Data warehouse on Snowflake/BigQuery, ELT with Fivetran, all modelled in dbt with a semantic layer.
Related Ramp metrics
Expense Approval Cycle Time
Expense ManagementMetric Definition
Approval Cycle Time = Average (Approval Date - Submission Date)
Expense approval cycle time measures the average duration from expense submission to final approval. It captures the speed and efficiency of the review and approval workflow.
Receipt Compliance Rate
Expense ManagementMetric Definition
Receipt Compliance Rate = (Transactions with Receipts / Total Transactions) × 100
Receipt compliance rate is the percentage of transactions that have a matching receipt or supporting documentation attached. It measures adherence to documentation requirements essential for audit readiness and tax compliance.
Card Activation Rate
Expense ManagementMetric Definition
Card Activation Rate = (Cards with Transactions / Total Cards Issued) × 100
Card activation rate is the percentage of issued Ramp cards, both physical and virtual, that have been used for at least one transaction. It measures programme adoption and employee onboarding effectiveness.
Virtual Card Adoption Rate
Expense ManagementMetric Definition
Virtual Card Adoption Rate = (Virtual Card Transactions / Total Transactions) × 100
Virtual card adoption rate measures the percentage of transactions or spend volume processed through virtual cards rather than physical cards or reimbursements. Virtual cards offer tighter controls with vendor and amount restrictions.
Explore employee reimbursement time across integrations
All Ramp metrics
Average Transaction ValueBudget Adherence RateBudget Utilisation RateCard Activation RateCategory Spend AnalysisCompliance Violation RateDepartment Spend AnalysisDuplicate Payment DetectionExpense Approval Cycle TimeExpense Per EmployeeMaverick Spend RateMerchant Concentration AnalysisBurn RateOut-of-Policy Spend RatePayment Cycle TimeReceipt Compliance RateRecurring Spend AnalysisSavings Identification RateSpend by Vendor AnalysisSpend Forecast AccuracySubscription Waste DetectionT&E Spend RatioTotal Spend Under ManagementVirtual Card Adoption RateAccounting Integration AccuracyBill Payment Cycle TimeCard Spend DistributionExpense Fraud Detection RateReconciliation TimeSpend Anomaly DetectionVendor Consolidation SavingsEmpower your team to understand and act on Ramp data
Map what drives your metrics, measure progress at any grain, prove what works statistically, and deliver personalised action plans to every team member.
