KPI Tree

Metric Definition

IS

Impression Share = (Impressions Received / Total Eligible Impressions) × 100
Impressions ReceivedNumber of times your ad was actually shown
Total Eligible ImpressionsEstimated number of impressions your ad was eligible for based on targeting, bids, and quality

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Metric GlossaryMarketing Metrics

Impression share

Impression share measures the percentage of eligible impressions your ads actually received. It tells you how much of the available opportunity you are capturing and, critically, how much you are missing due to budget constraints or ad rank limitations.

7 min read

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What is impression share?

Impression share (IS) is the percentage of impressions your ads received compared to the total number of impressions they were eligible for. Eligibility is determined by your targeting settings, approval status, quality scores, and bids. If your ad was eligible for 10,000 impressions in a given period and appeared 7,000 times, your impression share is 70%.

The metric is primarily used in Google Ads and Microsoft Ads, where it is reported at the campaign, ad group, and keyword level. It answers a question that other metrics cannot: how much of the available market opportunity are you capturing, and how much are you leaving on the table?

Impression share is decomposed into two types of loss: lost impression share due to budget and lost impression share due to rank. Budget-limited impression share means your daily budget ran out before the day ended, so your ads stopped showing. Rank-limited impression share means your ad rank (a combination of bid and quality score) was too low to win the auction for some eligible queries.

This decomposition is what makes impression share actionable. A campaign losing 30% of impressions to budget tells you that increasing budget will capture more opportunity. A campaign losing 30% to rank tells you that improving quality score or increasing bids is the path to more impressions. Without impression share, you would see the same total impressions in both scenarios but have no way to diagnose the cause or the opportunity.

Impression share is one of the few metrics that quantifies missed opportunity. It tells you not just how you performed, but how much more you could have achieved with better budget allocation or ad quality.

How impression share is calculated

Google Ads estimates total eligible impressions using auction data, quality factors, and targeting settings. The estimate is not exact but is directionally reliable for decision-making.

Impression share is reported as a percentage at the campaign, ad group, and keyword level. At the keyword level, it tells you how effectively you are competing for specific search terms. At the campaign level, it gives an aggregate view of market coverage.

The two loss metrics decompose the gap between your actual impression share and 100%.

MetricDefinitionDiagnosis
Impression share (IS)Impressions received / Eligible impressionsOverall share of available opportunity
Lost IS (budget)Percentage of impressions lost because budget ran outBudget is the constraint. Increase budget to capture more.
Lost IS (rank)Percentage of impressions lost due to low ad rankQuality score or bid is the constraint. Improve ads or increase bids.
Search exact match ISIS for queries that exactly match your keywordsShows how well you capture high-intent, exact-match traffic.
Search top ISPercentage of impressions shown above organic resultsMeasures prominence, not just presence.
Search absolute top ISPercentage of impressions shown in the very first ad positionMeasures dominance of the most visible position.

Impression share in a metric tree

Impression share connects to campaign reach and revenue by determining how many potential impressions turn into actual ad displays. It decomposes into budget adequacy and ad competitiveness.

The tree shows that impression share is the first conversion point in the paid search funnel. Before a user can click your ad, the ad must appear. Impression share determines what fraction of eligible searches actually see your ad.

The decomposition into budget adequacy and ad rank competitiveness makes the optimisation path clear. If impression share is low due to budget, increasing spend is the direct solution. If it is low due to rank, improving quality score through better ad relevance, expected click-through rate, and landing page experience is more cost-effective than simply raising bids.

Impression share benchmarks

Campaign typeTarget impression shareNotes
Branded search90% to 100%You should capture nearly all searches for your own brand name.
High-intent non-branded60% to 80%Core commercial keywords where conversion intent is strong.
Broad non-branded30% to 60%Wider reach. Full coverage is often not cost-effective.
Shopping campaigns40% to 70%Product-level competition varies. Focus on top-performing products.
Display and video10% to 40%Audience reach is vast. Full coverage is neither realistic nor necessary.

100% impression share is rarely the right target outside branded search. For non-branded campaigns, the marginal impressions you gain at very high impression share are often the least efficient. Target the impression share where incremental cost per acquisition still meets your targets.

How to improve impression share

  1. 1

    Increase budget for budget-limited campaigns

    If lost IS due to budget is significant, your ads are running out of budget before the day ends. Increase the daily budget or redistribute budget from lower-priority campaigns to capture the missed impressions.

  2. 2

    Improve quality score to reduce rank loss

    Quality score is the most cost-effective lever for improving ad rank. Improve expected CTR through better ad copy, improve ad relevance by tightening keyword-to-ad alignment, and improve landing page experience through faster load times and relevant content.

  3. 3

    Refine targeting to focus on winnable impressions

    Broad targeting dilutes impression share across too many queries. Tighten keyword match types, add negative keywords, and use audience targeting to focus budget on the searches and users most likely to convert.

  4. 4

    Use ad extensions to boost ad rank

    Sitelinks, callouts, structured snippets, and other extensions improve ad rank without increasing bids. They also improve CTR, which feeds back into quality score over time.

  5. 5

    Adjust bid strategies based on loss type

    If rank loss is concentrated at specific times of day or on mobile devices, use bid adjustments to compete more aggressively in those segments rather than raising bids across the board.

Common mistakes with impression share

Targeting 100% impression share on all campaigns

Full impression share on broad, non-branded campaigns means you are bidding on every marginally relevant query, including low-intent searches. The last 10% to 20% of impression share is often the most expensive and least efficient.

Not distinguishing budget loss from rank loss

The solutions are completely different. Increasing budget solves budget-limited loss but not rank-limited loss. Improving quality score solves rank loss but not budget constraints. Diagnose before prescribing.

Ignoring impression share on branded terms

If competitors are bidding on your brand name and you are not capturing 90%+ impression share on branded search, you are losing high-intent, low-cost traffic to competitors.

Using impression share without CPA context

High impression share is only valuable if the additional impressions convert at an acceptable cost per acquisition. Always evaluate impression share alongside CPA to ensure you are not buying unprofitable reach.

Related metrics

Quality Score

Marketing Metrics
Google Ads

Metric Definition

Quality score is a diagnostic metric in Google Ads that rates the quality and relevance of your keywords, ads, and landing pages on a scale of 1 to 10. It directly influences your ad rank and cost per click, making it one of the most important factors in paid search efficiency.

View metric

Click-Through Rate

CTR

Marketing Metrics
Google AdsKlaviyo

Metric Definition

CTR = (Clicks / Impressions) × 100

Click-through rate measures the percentage of people who click on a link, ad, or call-to-action after seeing it. It is one of the most fundamental engagement metrics in digital marketing, connecting impressions to action and serving as an early indicator of campaign relevance and audience targeting quality.

View metric

Cost Per Click

CPC

Marketing Metrics
Google Ads

Metric Definition

CPC = Total Ad Spend / Total Clicks

Cost per click measures the average price you pay each time a user clicks on your ad. It is the foundational pricing metric for pay-per-click advertising and a critical input to [Customer Acquisition Cost](/glossary/saas-metrics/customer-acquisition-cost), connecting ad spend directly to traffic volume.

View metric

Cost Per Acquisition

CPA

Marketing Metrics
Google Ads

Metric Definition

CPA = Total Campaign Cost / Number of Acquisitions

Cost per acquisition measures the total cost to acquire a single converting user, whether that conversion is a purchase, sign-up, or lead. CPA is the bottom-line efficiency metric for paid marketing, connecting ad spend to actual business outcomes rather than intermediate metrics like clicks or impressions.

View metric

See how much opportunity your campaigns are missing

Build a metric tree that decomposes impression share into budget and rank factors, and connects it to clicks, conversions, and revenue to quantify the cost of every missed impression.

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